Frequently Asked Questions

Everything You Need to Know About the Certification

Clear answers on European regulation, legal validity, and corporate implementation.

What is Article 4 of the EU AI Act and why is it mandatory?

Article 4 of Regulation (EU) 2024/1689 imposes on all providers and corporate users ('deployers') of AI systems the legal obligation to ensure their workers have adequate AI literacy, to prevent risks of bias, data leaks, and to guarantee human oversight.

What types of companies does this obligation apply to?

It applies to any company or organisation based or operating in the European Union whose employees directly or indirectly use AI systems, including popular tools like ChatGPT, Copilot, Gemini, or custom AI models.

How does my company prove compliance during a labour inspection?

Our platform generates a downloadable 'Legal Audit Report (Audit Log)' from the HR dashboard, collecting names, dates, scores, and cryptographically verifiable hashes for each certificate issued to your employees.

How long does it take an employee to complete the training?

The complete programme is structured in microlearning format with an estimated duration of under 3 hours in total (~135 minutes of content plus the exams), divided into 4 progressive modules.

What happens if an employee fails a module quiz?

The system blocks progression until the learner achieves a minimum score of 80%. The employee can review the lesson and retake the quiz as many times as needed.

How are invoices and VAT handled for companies?

When purchasing licences through Stripe Checkout, your company's VAT/Tax ID is requested and a formal invoice with itemised VAT and VIES intra-community operator validation is automatically generated.

Have additional questions about your company?

Speak with our compliance advisors or evaluate your company with our diagnostic test.